What work, if any, would be involved on our end to move to the cloud?
>Mainly to connect our engineers to the agency server(s) so they can setup the new FINDERweb parser and deactivate the old FINDER components. If network access to FINDERweb is by default blocked, then the firewall/security team will need to configure an exception for it.
What changes, if any, would the users see?
>The main noticeable element would be the URL change. Select local features such as FINDER Gun Crimes reports, FINDER Link Charts, or FINDER Agency Tree groups may need to be recreated on FINDERweb. New features and updates to FINDER would be available faster.
Do we need any special systems or network changes to move to the cloud?
>Unlikely—agency users would need to be able to reach FINDER Cloud. The utility computer with the new FINDERweb parser would need to be able to see FINDER Cloud and SFTP to it, as well as read reports from the agency RMS.
Would data be stored in the cloud, or as you mention below would this application be 100% cloud resident and we would continue to store our own data as we do today?
>The FINDER user interface would be in the cloud and agency data would be moved to the cloud with regular nightly updates with the new FINDERweb on-prem data parser.
Are there any financial upcharges or contractual changes needed to move to FINDERweb?
>No additional charges to transition to FINDERweb, no contract changes needed.
How long does the migration process take to complete?
>The timeline for transitioning to FINDERweb varies with each agency due to the amount of agency data being imported to FINDERweb, which can be from a day to a couple of weeks. For continuity of data access, switching users to begin using FINDERweb would take place at the end of the transition process- after the primary data load has been completed.