Result grid customization – User ability to change items displayed on search result grids.
Audit log pre-filter – Updated audit log filters.
Performance and System Improvements – Enhancements to overall platform stability.
At FINDER®, we are always working to improve our platform for our customers. Below you can review the product update and enhancement release notes. Regular updates are essential to provide you with the best possible quality product and meet the evolving security and performance needs. While updating can be a concern for some, migrating to the latest version of FINDER ensures security, access to the full platform capabilities, and connectivity to other participating FINDER agencies. Please get in touch with FINDER support if you have any questions.
Additionally, if you have an idea or product request or happen to encounter a bug, please submit it to our engineering team via the FINDER Feature Request Form.
Result grid customization – User ability to change items displayed on search result grids.
Audit log pre-filter – Updated audit log filters.
Performance and System Improvements – Enhancements to overall platform stability.
User Profile: Users are able to edit their profile and contact information.
Deactivate Inactive Accounts: Automated account reminders and deactivation.
NCIC/FCIC Matches: New match logic based on serial and article type to “rank” hits.
Language Translation: French and Spanish platform translation.
Other Improvements: Minor fixes and updates.
Multi-Factor Authentication (MFA) Enhancements – Stronger authentication options to improve account security.
Link Analysis Improvements – Enhanced tools to help investigators uncover connections faster and with greater accuracy.
Bulletin Permissions and Deletion – New controls for managing bulletin visibility and the ability to delete outdated bulletins.
Performance and System Improvements – Ongoing enhancements to overall speed, stability, and reliability of the platform.
eBay search for FINDER Investigate and FINDER Pawn.
Make NCIC a searchable data source and alert improvements.
Watchlist create date, expiration date, and improvements.
Calls for Service refinements.
API and audit log enhancements.
Performance and other system improvements.
FINDER Messenger: Secure, integrated messaging for agency working groups.
New UI/UX: A refreshed interface for faster navigation and easier access to tools.
Agency Statistics: New dashboards give insight into search activity and usage trends.
Audit Report Enhancements: Expanded reporting options for greater visibility and compliance.
Crime Analytics Upgrades: Improved visualizations and filters for deeper case analysis.
Performance Improvements: System-wide speed and stability enhancements.
Other Improvements: Minor fixes and updated server image handling for better performance.
Shop Notes: View and add notes directly from the Shop Profile.
Ticket Notes: Notes can now be added to individual tickets for better tracking.
Watchlist Updates: Improved layout and support for shared watchlists across users.
Visual Enhancements: Updated UI elements for cleaner navigation.
Other Improvements: Minor fixes and updated server image handling for better performance.
FINDER user statistics and audit enhancements
Crime stats improvements
Contact fixes
Watchlist on person option
FINDER Pawn data integrations
Other minor changes and server images
FINDER Pawn to FINDER Investigate data integrations
Data structure optimizations completing move to ASW GovCloud
Other minor changes and server images
Enhancements to the FINDER Analytics module including new reports
Updates to user registration process
Other minor changes and server images
Enhancements to the FINDERweb architecture for all agencies to support full customer migration.
Bulletins bulk upload tool
Enhancements to N-DEx search capabilities and single-line search justification
Integrations for: Evidence IQ, Iris, Lucidus Tech, Recipero, and Thomson Reuters
Knowledge article answer bot
Updates to user registration process and “Disclaimer” language
Other minor changes and server images
Launch of the FINDER Investigate web architecture for all agencies
Support and maintenance for legacy and on-prem installations will conclude in May 2024. Customers are encouraged and required to update to the web-based environment to receive ongoing support and maintenance and ensure the security of their network and access to the FINDER platform. Contact FINDER Support for assistance.
Evidence IQ integration
IRIS integration
FINDER cloud architecture
Routine performance and security updates
Agency SSO capabilities
Enhanced bulletins, watchlist, and mapping capabilities
FINDER Academy knowledge portal
Routine performance and security updates
FINDER Messenger: a secure, efficient, and CJIS-approved collaboration platform for investigative working groups.
FINDER Analytics: We allow agencies to see their crime data without creating charts or tables. This feature allows participating agencies to understand what trends exist faster and more efficiently without having to devote additional resources.
You can now view data from other FINDER agencies across state lines, allowing officers to gain valuable insight to solve crimes faster. Migrating to AWS GovCloud was part of FINDER’s commitment to providing law enforcement with the greatest user experience, information-sharing access, and enhanced security policies.
Updated user interface
Enhanced Watchlist and mapping capabilities
Geofence search area on the map
Link Analysis generates Lead Sheet with photos and an incident timeline
Update to report export details, including agency information
National Integrated Ballistics Information Network (NIBIN) with mapping
Electronic License and Vehicle Information System (ELVIS) Search (for Florida agencies)
Clearview AI (CVAI) facial recognition search API activated
FINDER Mobile for iPhone
Microsoft Azure conversion
Routine performance updates
Report hyperlinks to search names, addresses, phone numbers, DLs, etc.
Lead Sheet that summarizes the individual’s information with download
Improved map resolution and performance in Single Line Search
Report types displayed as unique icons on the results map (assault, theft, drugs, traffic, etc.)
Introduction of Watchlist and Crime Map
Agency tree updates to include multi-selections and hide option
Ability to copy and paste from spreadsheets and documents into search fields
Agency Bulletins can be uploaded, shared, and searched in FINDER
FINDER Pawn reporting updates
Routine performance updates
Release notes provided above are summarised to the most significant cycle and each release may have several sub-sets. For questions, contact our support team.

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